Who We Are

The Conflict Analytics Lab is a research-based consortium on the application of artificial intelligence and data analytics to conflict resolution and negotiation based @Queen's Law and Smith. Conflict analytics is the process of extracting actionable knowledge from negotiation, mediation and settlement agreements. It comprises a global network of experts drawn from across industry and academia (including Queen’s in Canada, Columbia Business Analytics in the United States, HEC Paris in France and Di Tella in Argentina).

Our Mission

Application of data science and machine learning to dispute resolution.

Promoting access to justice and legal help through technology.

What is conflict analytics?

Conflict analytics is the process of extracting actionable knowledge from negotiation, mediation and settlement agreements (e.g. customer disputes, employment and commercial negotiation).  Advanced analytics and AI tools can help to reveal trends and patterns in past disputes that inform legal and negotiation strategies and predict outcomes in current disputes. Conflict analytics does not provide black-box solutions. Data-driven insights are not meant to replace human wisdom; rather, they act as a complement to it.